Follow

How do I place an order?

Shopping on Jumia is easy! Once you have found the product you want to buy, just follow the steps below:

  • Click on 'buy now', to add this product to your cart,
  • Click on'cart' in the top right corner,
  • Register/Login into your account by entering your email and password,
  • Enter your shipping/billing information,
  • Choose your preferred payment option,
  • Click on 'Confirm order' to proceed to the payment portal and complete your order.

Once your order is placed, we will either automatically confirm it by notifying you via email, or we will call you for confirmation in case we need more details. Please note that this confirmation is a mandatory step before we ship your order. In case you have a doubt about whether the confirmation was done or not, do not hesitate to contact our Customer Service Call Center at 0700 000 990, 0711 011 011 or customercare@jumia.co.ke a few hours after your order placement.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.
Powered by Zendesk