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Can I change my shipping address after I have placed my order?

You can request for your order to be delivered to a different address within the same region or city before your order is shipped: for that please contact our Customer Service Call Center at 01 460 4400/0700 6000 000 or customercare@jumia.co.ke.
If you want to change the shipping address to a different region or city, we will have to cancel and replace the original order.

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