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I found the package open and the product seal broken on delivery. What should I do?

YouYou should refuse to accept an open package, as we will not accept returns of electronics products unsealed (unless for defective reason). If you do accept such a package by mistake or find out it has been tampered with, please get in touch with our Customer Service Call Center immediately at 0700 000 990, 0711 011 011 or customercare@jumia.co.ke.

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