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How can I track my return?

If you requested a pick up, we will send you a tracking number by SMS after the pickup has been arranged. You can then follow your return by entering the tracking number at https://tracking.jumia.co.ke/package/tracking. Please don't hestitate to get in touch with our Customer Service Team at 0700 000 990, 0711 011 011 or customercare@jumia.co.ke, if any issues.

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