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Why can't I reach your customer service?

Black Friday is a very busy sales day when the best deals are offered so that the fastest fingers can grab them. On such a day, our customer service help line will be unavailable to assist customers. The reason is because we move all our staff to assist process and pack orders for our esteemed customers. However, you can still send us an email to service@jumia.com.ng and we shall respond.

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